Did you know that even the pushiest, picky, high maintenance or micromanaging clients want to let go of control? They really do. However, they’re looking for something to remove their fear of something going wrong. This is where your standard process for communication comes into play. When you have a standard, consistent process you use with clients, it helps establish trust. It also provides helpful boundaries. In this episode, Angela and her lead consultant Alison will share how to communicate and stick to your process so new clients get a great experience (even if they’re ignoring the process themselves).
The wedding and event industry is a lucrative business. As a result, new hotels, restaurants or clubs are opening up their space to host weddings and private events. This means you’ll likely have clients booking venues that you’ve never seen or worked in before. It’s a great opportunity to discover new spaces for future clients. However, it can also cause headaches for you and your time unless you follow the most important rule of using a venue for the first time. Require your team and vendors visit the venue at least once prior to the weekend or day of the event. Working in a new venue for the first time without a site visit is like hoping to fall in love on a blind date; it’s possible, but far from likely. Listen to this episode as Angela shares a story illustrating the importance of site visits.
The longer you work with weddings and events, the more you’ll master the big areas like logistics, design, catering, vendor management, etc. However, it’s impossible to prepare for every situation and every client request, and sometimes that leads to unforeseen mistakes. In this episode of Weddings Unveiled, Angela and her lead consultant Alison Burry discuss how you learn from these mistakes and develop simple solutions so they never happen again.
Whether it’s first your wedding or 100th wedding, every planner and day-of coordinator will encounter something unexpected in the process of putting on an event. Each time, you’ll be forced to answer the question: “How will my team and I respond?” In today’s episode, Angela is again joined by her company’s lead consultant Alison Burry. They’ll share an unexpected situation that they had never previously experienced and how they got through it. We hope you’ll hear a few ideas that you and your team can use when the unexpected occurs because it eventually will.