In this introductory episode, celebrity wedding planner and event extraordinaire, Angela Proffitt, tackles a tough, yet recurring challenge for anyone in the event industry – how to respond when there’s interpersonal conflict between two invited guests. Together with her communication and event consultant, Alison Burry, Angela discusses how to protect your clients, respect their guests and leverage your vendors to prevent conflicts from boiling over. After this episode, listeners will understand how to defuse a tense situation before it has an opportunity to escalate and be reminded that taking care of yourself is a great strategy for better serving clients.